Shipping policy

For items not custom made, allow up to 1-7 business days for processing and dispatching. You will then be sent your shipping and tracking details to your customer email.

Orders must be placed before 12pm to ensure you receive your order in good time!

For next day delivery, please kindly order by 10am. Next day delivery orders placed after 10am will be dispatched the following working day.

Please note that during sales dispatch will take longer.

All international orders including USA & Canada: Customers are required to cover the cost of any customs and duties charges upon receipt of their order payable to the courier. This includes tariff fees.

Some of our premium corsets are custom made to order! It will take about a week for your corset to be made, then it will be shipped straight to you.

The product page for each item will tell you if it is custom made and will require 7-14 business days before dispatch and tracking details are sent to your customer email. We will also notify in your purchase confirmation email which products will require the additional processing time due to being custom made for you.

Your tracking details will be sent to your customer email once your order has been processed within 1-7 days (7-14 days for custom made items). Don't forget to check your spam folder for tracking details.

You can also contact us at info@naughtykittenclothing.com for any enquiries and our customer service team will respond to you during our business hours. 

From dispatch, shipping normally takes between 7 and 21 days worldwide.

Our Roma Costume range is shipped from the USA using the United States Postal Service (USPS), and provides U.S Local and Worldwide International shipping options available at checkout. You can get up-to-date pricing estimates for USPS shipping on their website here. 

The Naughty Kitten Classic and Modern Corset ranges are shipped with DHL from our distribution centres and have a fast, flat rate shipping option. We will provided tracking details for all our products for your convenience.

Why are my items from the same order coming separately?

This may occur if an item in your order needs to be custom made and we require extra processing time to do so, whilst sending the remaining items from your order that are ready to be shipped immediately.

We also have production partners located in various locations, so if your items come from different production partners they will arrive to you separately! You will receive tracking information for each package.

You will not incur extra shipping costs if items are shipped separately.

PLEASE NOTE: Any orders that are not received due to customer error entering address details, is not the responsibility of Naughty Kitten Clothing. We will endeavour to update the details if we are notified by the customer BEFORE the order leaves our warehouses. We do not refund or replace orders that are lost due to customer error when entering address details.